Privacy Policy
Draft for review. This document must be reviewed and approved by HairGenix before launch.
Information we collect
We collect names, contact details, enquiry messages and booking information that you provide through our website. We do not request sensitive medical information through public forms.
How we use it
We use your information to respond to enquiries, manage consultation bookings and communicate with you about your appointment, according to your stated contact preferences.
Access and security
Personal information is stored securely and is accessible only to authorised HairGenix staff who need it to provide our services.
Retention
We keep personal information only for as long as reasonably necessary for the purposes described, or as required by law.
Third-party services
We use trusted service providers for website hosting, data storage and email delivery. They process information only on our instructions.
Your rights
Under South Africa's Protection of Personal Information Act (POPIA), you may request access to, correction of or deletion of your personal information, and you may object to certain processing. Contact us to exercise these rights.